HISTORY & BACKGROUND
MyGait was founded in the year 2000 to help seniors regain their independence through easy to use technology!
When MyGait first started, their computers were placed into senior communities for testing to make sure that the very people they were designing the computer for could actually use it. MyGait has provided niche technology products for seniors, not typically marketed in traditional retail locations. After over two decades of success, MyGait continues to be the leader in senior computer technology!
MyGait Headquarters is located in Houston, TX.
MyGait customer service is also located in Houston, TX at MyGait Headquarters.
Jeff Hill is the Founder & CEO of MyGait, and is the driving force behind the company and its revolutionary products for seniors. After witnessing the frustration his grandmother constantly experienced with technology, he decided to create a computer for seniors that simply worked, and support
it with a friendly knowledgeable staff to answer any and all questions.
Shipping time depends on your location; however, the typical delivery timeframe is 5-7 business days. Outside of the Continental U.S. will take additional time.
MyGait ships all computers via UPS Ground.
HARDWARE & SOFTWARE QUESTIONS
The Operating System on The GO Computer by MyGait is Linux (Ubuntu 20.04).
A large 22” diagonal widescreen FHD display.
Intel Celeron Processor J4025.
128GB Solid-State Drive.
4GB DDR4 2400MHz Memory.
Yes. It has a 802.11a/b/g/n/ac wireless LAN card featuring dual-band (2.4GHz or 5GHz) 1×1 technology.
A webcam is a camera that can be connected to a computer to take
pictures or a video. All MyGait computers come with a webcam built right into the monitor for easy use with no setup!
Yes, the computer can be moved, but an active high speed internet connection is required at all times for the computer.
No, MyGait computers do not have a built-in CD/DVD drive. If you need a CD/DVD drive to watch movies or videos, MyGait can provide one at a very nominal cost.
Globally, most media is now distributed digitally without the use of CDs or DVDs, they are being phased out by many companies. We make sure you have full access to the web and great streaming providers so CD/DVD drives aren't needed.
Four USB ports. One is used for the keyboard, and one is used for the mouse. Printers and digital cameras are other devices that can be plugged into the additional port.
The MyGait software contains several features that provide seniors with a worry-free computing experience. These features include special
functions on the computer that were developed to make computing easier. The ZOOM button allows for an increase up to 200% magnification of every page. The backlight screen feature allows you to never lose your mouse cursor. There is a simple word document creator, safe and fun games, one-click mouse feature, and the HELP button is on every screen.
Yes. There are several online streaming websites such as Pandora,
Grooveshark, and others that allow you to listen to your favorite music FREE. Another great online music source is AARP Radio, which provides you with music from multiple generations.
No. Microsoft Office has WORD, EXCEL, and POWERPOINT on MS365.com and this will allow you to work, create, and save products from Microsoft Office. The GO Computer comes with a word processor that allows you to create, open, edit, and save files in Microsoft file formats!
Yes. MyGait built a simple, yet fully functioning word processor that
will allow you to create documents, lists, letters, and much more!
Yes. You will be able to access all of the web-based email providers
such as Yahoo, Gmail, Hotmail, and others. Of course, once our customers see and use the MyGait email system, they usually prefer it because of its simplicity.
Yes. Web-based games are plentiful online and if you need help finding what you want, the MyGait team will help you!
No. But the friendly MyGait Staff will help you find a web based alternative for any program that you would like.
Yes. There are several web based versions of popular tax software.
Yes, you have unlimited storage for all of your photos on your personal MyGait.com account.
Yes, we have many MyGait customers who take continuing education classes on our computers.
PRINTER & INTERNET QUESTIONS
Yes. We can help connect your PC with the air card or your wireless
connection. We do know that USB internet cards can vary in connection speeds and dependability based on the area in which you live.
Any Debian Linux compatible printer will work. MyGait Customer support will help you set it up.
No. Currently MyGait does not support scanning to the computer.
CUSTOMER SERVICE & GENERAL MYGAIT QUESTIONS
No. The $24.95 is for your Worry-Free Monthly Service. You will have to have DSL, Cable, or high speed internet for the MyGait computer. Dial-up connections will not work. Contact your local Internet Service Providers for availability in your area.
We try to answer all emails as fast as we receive them. We guarantee
that you will receive a reply to your email question within 24 hours. Feel free to call us for a quicker response!
Nothing that provides the integrated support & service like MyGait.
Currently The GO Computer by MyGait is only available in the desktop setup.
SUPPORT: MONDAY-FRIDAY 8AM-5PM CST
BILLING: 8AM-4PM CST